Refund policy
We stand behind the quality and integrity of the pieces we offer. Please review our return policy carefully before making a purchase.
All custom-made and vintage pieces are final sale.
These items are not eligible for return, exchange, or refund.
Custom pieces are made specifically to order, and vintage items are one-of-a-kind and may show natural signs of age and character.
All other eligible items may be considered for return within 30 days of delivery, subject to review and approval.
To qualify for return:
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Item must be unworn and unused
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Item must be in original condition
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All original packaging must be included
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Proof of purchase is required
Returns must be requested in writing prior to shipping the item back. Unauthorized returns will not be accepted.
If approved, refunds will be issued to the original form of payment once the item has been received and inspected.
Original shipping costs are non-refundable. Return shipping is the responsibility of the customer unless otherwise determined.
If your order arrives damaged or incorrect, please contact us within 5 days of delivery with photos so we can resolve the issue promptly.
MAZE / TSS reserves the right to refuse returns that do not meet the above criteria.